**SAN DIEGO** – During a meeting on April 10, 2026, SANDAG officials discussed significant challenges with the agency's new Enterprise Resource Planning (ERP) system and outlined a revised strategy for addressing a backlog of unimplemented audit recommendations. Despite the ERP system's limitations, the agency is shifting its focus toward a more proactive and risk-based approach to oversight.
Three years after its launch, the ERP system, intended to modernize financial and administrative processes, has fallen short of expectations. The system is now understood to be "not customizable, only configurable," preventing it from resolving numerous long-standing audit issues as initially hoped. This has been particularly evident in contract management, where the ERP's lack of capability forced the agency to revert to its previous Contract Management System (CMS), creating a "dual system" that requires duplicate data entry.
In response to the slow progress on corrective actions—with a report for the period ending December 31, 2025, showing only six of 65 due recommendations were implemented—the audit committee is adopting a new, forward-looking strategy. Shanae Pickney-Fores, Director of Internal Controls, announced her department will conduct a holistic review of all outstanding recommendations to determine their current relevance. A key proposal that gained unanimous support was to prioritize unresolved findings based on their risk level. "If I have some assurance that high-risk ones are being taken care of, I think I feel a lot better," stated a committee member.
This strategic shift is also impacting the audit schedule. Independent Performance Auditor Courtney Ruby announced that audits of the regional bike program and asset inventory management will be extended, while reviews of sole-source contracts and capital project outcomes will be deferred to allow new management initiatives to take effect.
As SANDAG navigates these internal challenges, it is also looking toward future technologies, including the potential of Artificial Intelligence, to enhance efficiency. The agency's ability to balance resolving past issues while embracing new solutions will be critical in maintaining public trust and ensuring accountability for its major regional projects.

